[Fact Sheet] Conversational AI
Unlock power of low-latency voice & messaging on enterprise-grade IP network. Integrate with our developer-friendly API to build the experience you need
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Blog | Page 11
#11 - Get the latest news and updates about Telnyx - our product, the company and our people.
Unifying Your Communications - Part I: Why UCaaS is Important?
UCaaS, is a cloud service which bundles communications products within single platform.These are ready to go out of the box, integrating voice & messaging
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We've Just Launched Voice and SMS on Australian Mobiles
We’re super excited to announce that Telnyx has launched down under — with two-way voice and messaging now available on Australian mobile numbers.
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[Fact Sheet] Telnyx Overview
Telnyx connects the people and applications that power your business. Our private, secure network keeps your customer data safe.
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Telnyx Launches UK Mobile Voice and Messaging
We’ve launched two-way voice & messaging capabilities on UK numbers. Customers can now buy, provision & configure UK numbers through Mission Control Portal
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How Ooma Leveraged Telnyx Global Network To Reduce Costs and Latency
Discover how Ooma leveraged Telnyx’s private, global network to build a unified communications solution that is customizable, easy to integrate & scalable.
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New Ohio Overlay for Area Code 937
Ohio is adding a new all-services area code overlay — 326 — for the existing 937 overlay region currently serving the Dayton community. If you’re in this area, you might have to change the way you dial local calls.
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Product Release: Self-Service High-Volume/Short-Duration Calls
We’re excited to announce a outbound voice product: High-Volume/Short-Duration (HVSD) calls. It is now available in Mission Control Portal and Telnyx API.
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Number Porting On Demand With FastPortⓇ
Moving a phone number to a different network has historically been a manual, often long and frustrating process, with users at the mercy of carriers. FastPort provides automated porting with features like number portability checking.
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[Fact Sheet] Compare Telnyx vs. Twilio
Both Telnyx and Twilio offer voice and messaging to enable business communications. So what's the real difference between the two?
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CPaaS: Taking Your Communications Global
CPaaS combines the most cutting-edge capabilities of the internet with the best practices of a successful platform business, providing programmable connectivity through APIs with the ability to embed communications into your applications.
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[Guide] How Resellers Win with Telnyx
Learn how to increase customer satisfaction, reduce expenditure and deliver a high-quality service with Telnyx.
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5 Contact Center Trends to Help You Scale
Modern consumers expect a customer journey that quickly gets them where they need to go, with a consistent experience across channels. But scaling customer service can mean increased costs, complexity, time and resources — and more mistakes.
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Part III: The Roadmap to STIR/SHAKEN Compliance
When implemented on a large scale, STIR/SHAKEN has the potential to greatly reduce a robocaller’s ability to “spoof” the called party. But STIR/SHAKEN must be made mandatory for all providers if we are to ensure compliance across networks.
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[eBook] How to Build a Customer-First Contact Center Platform
Today’s consumers demand not only superior products but also amazing customer service and seamless cross-channel experiences. Check out our eBook to learn how to build a customer-first contact center platform.
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Solving the Robocalling Problem - Part II: Phone Network Limitations
There are still several limitations preventing STIR/SHAKEN from being a truly effective solution to illegal robocalling — the biggest being the phone networks themselves.
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Your Guide to Call Tracking [Infographic]
Did you know that calls are 10-15 times more likely to convert than digital leads? The popularity of click-to-call means Call Tracking is set to explode. Learn more in our infographic.
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[Webinar] Telnyx Mission Control Portal Demo
Join Customer Success Manager Mark Morse to learn all about the Telnyx Mission Control Portal.
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[Webinar] Solving Customer Problems With Conversational AI
In this webinar, Telnyx and Replicant discuss how AI-powered conversation technology can proactively solve customer issues, with call flows that learn and improve with each interaction.
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How Replicant Lowered Latency And Costs With Real-Time Media Forking
Using a combination of machine learning algorithms, Voice AI technology and a lightning-fast telephony stack built on Telnyx’s private, global communications network, Replicant has created a "Thinking Machine" to solve problems in real time over the phone.
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Building a Modern Customer Experience
Providing great customer service is no longer enough for contact centers to meet the evolving expectations of your customers. They demand great customer experience (CX).
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Telnyx and Replicant Team Up to Build Future of Contact Center AI
With machine learning algorithms, Voice AI technology and a lightning-fast telephony stack built on Telnyx’s private, global communications network, Replicant created a “Thinking Machine” that engages in fluent conversations to solve problems in real time.
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Hassle-Free Porting With FastPort
Telnyx FastPort® is a faster way to port your phone numbers. We’ve automated many of the internal and external porting processes to simplify and streamline the experience, providing headache-free porting from start to finish.
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Communication Trends [Infographic]
See where the world of real-time communications is headed with a look into AI, Network, Cloud Services and other trends.
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The Future of Healthcare Communications
The healthcare system is still heavily reliant on outdated communication technology. However, there are signs the industry is edging toward a change.
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How to Ensure Compliance With SMS Regulations
Strict regulations dictate how organizations can interact with end users via SMS, with significant penalties for getting it wrong.
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Solving the Robocalling Problem - Part I: Why We Need STIR/SHAKEN
It’s up to the telecom industry to implement a solution to illegal robocalling. To combat spoofing, industry experts have developed a new technology standard called STIR/SHAKEN.
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Validate and Authorize Your Port Outs
The porting process can lack transparency, and customers are often left in the dark when their numbers are ported away from a carrier.
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Messaging 101 for Business [Infographic]
Why SMS? It’s simple - your customers like texting! Check out our infographic to learn what makes SMS such an effective tool for business communications and how you can benefit.
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[eBook] The Better Twilio Alternative
Why switch from Twilio to Telnyx? Moving away from Twilio will grant you greater control and quality by building on the Telnyx platform. Discover why thousands choose Telnyx over Twilio for voice and SMS.
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